A prior authorization (PA) is a process used by health insurance companies to determine if they will cover a prescribed procedure, service, or medication. Babylon providers are only able to prescribe medications that do not require prior authorization.
If a prior authorization is required for your specialty referral or imaging order, please have the facility send a request to Babylon. You may also contact our Support Team at 1 (800) 475-6168 or via email at us-support@babylonhealth.com and one of our representatives will assist by connecting you to a registered nurse.
Note: California Medicaid and California HMO members should reach out to their assigned Primary Care Provider for prior authorization requests.